Most landing page CRO work I see is theatre.
Button colours. Form fields. Hero images. Teams test the small things because they’re easy to change. Meanwhile the headline is generic enough to fit seven competitors, or so clever it means nothing to the person reading it.
What happened
A B2B SaaS client earlier this year: about 8,000 visits a month from ads, converting at 4%. Solid traffic, a decent page, and a conversion rate nobody was happy with.
We didn’t touch the design. We rewrote the headline around the problem their buyers actually have, and added copy that showed we understood it.
Two weeks later, conversion was 8.2%. Same visitors, same design.
Why it worked
So why does most testing start with the button? Because the button is easy. The message is hard. It needs you to know what the buyer is worried about, in their words, not yours.
A visitor decides in a few seconds whether a page is for them. The headline does most of that work. If it describes your product instead of their problem, every test below it is working with a handicap.
What to do this week
- Read your headline out loud next to two competitors’. Could you swap them without anyone noticing?
- Pull the words customers use: sales call notes, search terms, support tickets.
- Rewrite the headline around the problem in those words, and test that before you touch the layout.
You can’t A/B test your way out of bad messaging.
Limits
One client, one page, two weeks. The traffic and offer stayed the same, but there was no holdout, so treat the size of the lift as a signal, not a benchmark. Your number will be different. The order of work, message before layout, is the part that travels.